The gatehouse
Reaching the gate
The gatehouse is staffed and is the right first call for anything about an arrival — a visitor on the way, a delivery question, or a vendor at the gate.
- Gate phone
- (352) 848-0750
- Gate hours
- 6:30 AM – 9:00 PM daily
- HOA / Community office
- (352) 848-0020
How things work at the gate
Guests, vendors, and deliveries
Expecting a guest?
- Your guest stops at the gatehouse on arrival.
- The guard takes their name and destination and logs the visit.
- The guard verifies the entry before sending them through.
Guests check in with the guard — there's nothing you need to do in advance. A heads-up call to the gate never hurts for large gatherings.
Hiring a vendor?
- Sign in to the resident portal.
- Add your vendor — landscaper, pool service, cleaner — under your household.
- They're recognized at the gate on every visit, no call needed.
Vendors you add carry your household's standing authorization until you remove them.
Deliveries
- Couriers and food delivery check in at the gatehouse like any visitor.
- The guard logs the delivery and sends them through to your address.
No pre-registration needed for ordinary deliveries.
New to Silverthorn?
- On the resident portal, choose New resident? Register.
- Fill in your household details.
- The property manager reviews and approves your registration.
Once approved, keep your household details current so the gate always has the right information.